Refund Policy

At Kstore, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Refund

To be eligible for a refund, your item must:

1. Be unused and in the same condition that you received it

2. Be in the original packaging

3. Be returned within 7 days of receiving the product

4. Include the receipt or proof of purchase

Non-Refundable Items

The following items are not eligible for a refund:

• Products that have been used, damaged, or altered after delivery

• Items returned after 7 days

• Items marked as “Final Sale” or “Clearance”

Replacement & Exchange

If you received a damaged or wrong product, please contact us within 48 hours of delivery with photos of the item. We’ll arrange a replacement or issue a full refund based on your preference.

Refund Process

Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed to your original method of payment within 5–10 business days.

Return Shipping

• Customers are responsible for paying the return shipping costs unless the return is due to an error on our part (e.g., wrong or damaged item).

• We recommend using a trackable shipping service for safe delivery.

Need Help?

If you have any questions regarding your order or refund, feel free to contact our support team at refund@kstoreworld.com